Spanish Speaking Customer Experts for Mercedes-Benz About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class general brands. We take pride in our ability to facilitate seamless career transitions for professionals seeking high-impact roles, such as our current opportunities for Spanish Speaking Customer Experts for Mercedes-Benz position in Greece. Job Overview We are searching for passionate professionals to join the automotive elite by representing a legendary brand in the Spanish market. This is a unique opportunity to secure one of the most sought-after Spanish-speaking jobs in the industry, where you will provide premium support while enjoying the Mediterranean lifestyle through our comprehensive relocation support for jobs in Greece. Key Responsibilities * Act as the primary point of contact for Mercedes-Benz owners, providing an unparalleled customer experience consistent with the luxury automotive brand * Assist customers with technical inquiries,



vehicle specifications, and service scheduling with professional precision * Manage automotive service documentation and customer account updates within internal CRM systems * Resolve complex automotive-related inquiries via phone, email, and chat, ensuring high levels of client satisfaction * Maintain comprehensive knowledge of the latest automotive product lines and technological advancements from Mercedes-Benz * Collaborate with internal teams to ensure the brand's high-performance standards are met across all customer touchpoints Requirements * Native or fluent Spanish (spoken and written) * Valid EU passport (mandatory) * Strong interest in the automotive industry and a customer-centric mindset * Excellent communication skills, both verbal and written, in English and Spanish * Ability to thrive in a remote work environment while remaining connected to the wider professional community * Proficiency in d

📌 Spanish Speaking Customer Experts for Mercedes-Benz (Lérida)
🏢 Mercier Consultancy MD
📍 Lérida