Req ID: 391945 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Software Development Specialist to join our team in GUADALAJARA, Jalisco (MX-JAL), Mexico (MX). * Overall 6-9 years of relevant experience in application Maintenance and Support with L2 role * Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.) * Excellent communication, cross-functional collaboration, and crisis management abilities * End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams * Practical experience utilizing AI models or GenAI/LLM tools for log analysis, debugging, and support automation * Strong in writing SQL queries. * AWS knowledge and minimum hands on is preferable * Knowledge on any other scripting/Coding languages – preferably Java Details: * Actively provide support for resolution of L2 issues with detailed analysis. * Also help with code fixes and rigorous testing where required * Good knowledge of Unix,



SQL and scripting languages * Work on supporting Product servers and clients on cutting-edge platforms. * Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications * Work effectively in collaboration with other team members * Provide technical feedback and support to Development teams Perform detailed RCA of issues in production, and implement corrective actions Validated collaboration and communication skills, being able to lead in a general environment * Hands-on Unix/Linux, SQL (Sybase, Snowflake, or Oracle etc.), and Object-Oriented Programming (Python, Java, etc.) * Excellent communication, cross-functional collaboration, and crisis management abilities * End-to-end incident ownership, Root Cause Analysis, and coordinating fix proposals with AppDev/L3 teams * Practical experience utilizing AI models or GenAI/LLM too

📌 Software Development Specialist (Castilla-La Mancha)
🏢 NTT DATA
📍 Castilla-La Mancha