We are currently looking for an experienced and proactive Client Advisor Russian Speaker for our Dolce & Gabbana boutique located in Barcelona.

As a Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.

Key Responsibilities

• Tailor the client experience in order to elevate experience and impression of the brand

• Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor

• Promote and sell products by identifying our international customers’ needs

• Deliver outstanding customer service and build long-term relationship with customers

• Maintain the store standards according to the guidelines.

• Embody and transmit with passion the company projects through an effective product knowledge





• Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)

• Monitor the stock levels and support the activities of the Sale Staff

• Support basic cash operations when necessary (is trained to use the till)

Requirements

• Fluency in Spanish, English and Russian.

• Minimum 3 years of relevant experience in womenswear in luxury retail

• Client Ceremony

• Effective sale techniques

• Store’s KPIs

• Self-motivation with positive attitude and professional selling techniques

• Good customers focus with strong presentation, interpersonal and communication skills

• Strong team player

Location: Barcelona, Spain

📌 Client Advisor Barcelona
🏢 Dolce & Gabbana
📍 Barcelona