Portuguese Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading brands across the continent. We take pride in our ability to match skilled professionals with career-defining opportunities that offer international growth and professional prestige.

Job Overview

We are currently seeking a motivated professional for a Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria to join a general leader in the fitness and wellness sector. This is a unique opportunity to combine your language skills with a passion for health technology, assisting customers in optimizing their fitness journeys within one of the most exciting Portuguese-speaking jobs currently available in the Balkans.

Key Responsibilities

• Provide world-class support for Fitbit users in Portuguese, focusing on fitness and wellness device troubleshooting




• Assist customers with the synchronization of wearable technology and integration with the Fitbit health platform
• Guide users through personalized health and wellness goal settings, fostering an engaging brand experience
• Maintain high levels of customer satisfaction by delivering precise, technical, and empathetic product guidance
• Collaborate with international teams to ensure industry-standard service levels are exceeded daily
• Identify trends in customer feedback to contribute to the continuous improvement of fitness tracking technology
• Manage user inquiries through multiple channels while maintaining a deep understanding of wellness-focused hardware

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory
• Professional proficiency in English to communicate within our international office environment
• A genuine passion for the fitness and wellness industry and wearable technology
• Excellent problem-solving skills and a proactive, customer-c

📌 Portuguese Speaking Fitbit Products Support Specialist (España)
🏢 Mercier Consultancy MD
📍 España