Position Overview:

API is seeking a seasoned professional to join our company in the role of Vice President of Client Delivery, leading their teams in support of the clients in their vertical.

The VP of Client Delivery will act as the voice of the customer, making sure that all delivery functions -Operations, Technology, Product, and Accounting - are consistent and in line with achieving our customer’s success. In addition, utilize their proven management skills to mentor the staff, foster teamwork assignments and facilitate strategic initiatives on our client’s behalf.

What You’ll Do
Essential Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Lead, grow and manage a team of Account Managers/Directors to ensure the correct process, client focus, and communication is conveyed to create exemplary performance for the client
• Oversee the Operations and Sourcing teams specific to your region/clients to ensure the correct process, client focus,



and communication is conveyed to create exemplary performance for the client.
• Partner closely with Technology, Product and Accounting departments with the objective of raising, consolidating and prioritizing requests until the solutions are implemented or topics are addressed.
• Relationship management: Develop and maintain strong relationships with the clients at all different levels.
• Ability to manage multiple projects and facilitate its success from the original concept to the final implementation
• Develop and maintain strong, strategic relationships with key client stakeholders at all levels, positioning the company as a trusted partner. Provide organization, direction and coordinate for business reviews, savings matrix, new client implementations and all other client specific initiatives
• Develops people within the team and across capabilities by coaching, identifying areas for growth, celebrating successes, managing promotion process, ke

📌 VP of Client Delivery (Barcelona)
🏢 Accommodations Plus International
📍 Barcelona