IT STARTS HERE Santander (www.santander.com) is evolving from
Country: Spain
IT STARTS HERE Santander (www.santander.com) is evolving from a integral, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
THE DIFFERENCE YOU MAKE
AI TRANSFORMATION LEAD, you will work across different levels of transformation, from redesigning strategic end-to-end processes, to transforming business functions and operating models, to supporting enterprise-wide transformation programmes. You will assess how work is performed today, determine what should be simplified,



eliminated, automated, or redesigned, and define a practical transformation roadmap. This is primarily a business transformation and problem-solving role.
You will need to understand AI capabilities, products, and solution ecosystem and determine how they can be applied to solve specific business challenges. This may include, among other possibilities, intelligent automation, virtual assistants, or agentic solutions. The role requires a highly structured thinker who can quickly understand unfamiliar business situations, analyse complex problems, develop clear recommendations, and communicate effectively with senior stakeholders.
Main Responsibilities
AI Strategy & Problem Solving
- Engage with senior business leaders to understand their strategic priorities, operational challenges, and transformation ambitions.
- Structure complex and sometimes ambiguous business problems, identifying their

📌 AI Transformation Lead (Madrid)
🏢 Santander
📍 Madrid