Bring innovation to life

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Your role

- Processing incoming orders, quote requests, and customer inquiries

- Monitoring product availability, clarifying and tracking delivery dates

- Preparing transport documents and accompanying papers for special transports from Schaan/FL

- Creating invoices and credit notes

- Preparing and coordinating the shipment of trade fair and course materials

- Updating delivery conditions

- Clarifying shipping methods

- Acting as a contact person for sales partners, end customers, regional sales managers, and subsidiaries in operational matters

- Actively supporting the field service

- Working closely with logistics, warehouse, and planning departments

- Providing operational support to internal departments such as product management, key account management, customer care management, academy, R&D;

- Pre- and post-processing of promotions, trade fairs, and events

- Personally supporting sales at trade fairs and events, if required

Your profile

- Completed vocational education in Business Administration, Supply Chain Management, Logistics, or related field (or equivalent experience).





- 2–4 years of experience in order processing, logistics coordination, or customer service.

- Experience with ERP systems (e.g., SAP) and proficiency in MS Office applications.

- Strong understanding of order management and shipping processes.

- Knowledge of transport documentation and international shipping regulations.

- Ability to create invoices, credit notes, and manage delivery conditions.

- Familiarity with trade fair and event logistics is an advantage.

- Good English and German communication skills (C1 minimun)

- Strong interpersonal skills

- Strong organizational and time-management abilities.

- Detail-oriented with high accuracy in documentation and data entry.

- Ability to work collaboratively across multiple departments.

- Willingness to travel occasionally for trade fairs and events.

What We Offer

- A general, purpose-driven company with 3,700 employees.

- A culture of innovation and collaboration.

- Learning and development tailored to your growth.

- Attractive benefits.

📌 Customer Service (Alcobendas)
🏢 Ivoclar EMEA
📍 Alcobendas