Take your career to the next level with Amaris Consulting and join an international team delivering cloud and infrastructure services in a global environment.

We are looking for an experienced Service Delivery Coordinator to support reliable delivery of Azure cloud and infrastructure services in a integral DaaS environment. You'll keep track of demand, commitments, dependencies and service performance, help technical teams and providers move agreed actions forward, and escalate decisions to the right owners.

? Location & Contract

- Permanent contract: Madrid, Valencia or Barcelona
- Freelance: Remote from anywhere in Spain
- International projects and collaboration with teams across different countries

WHAT WOULD YOU NEED? ✍️
- 5+ years of experience as a Service Delivery Coordinator or in a similar IT service coordination, infrastructure operations or technical delivery role.
- Experience coordinating multiple teams, service providers and geographically distributed stakeholders .
- Practical knowledge of incident, problem, change, request and service-level management (SLA/KPI) practices.
- Experience maintaining backlogs in Jira and/or ServiceNow , tracking dependencies and risks, and producing service reports.
- Experience coordinating changes and operational transitions: readiness checks, runbooks, knowledge transfer, handover to Run & Ops and hypercare.
- Knowledge of Microsoft Azure and enterprise infrastructure : networking, identity/RBAC, compute, storage and Kubernetes concepts.
- Awareness of Terraform/IaC, CI/CD, GitHub, Azure DevOps and monitoring tools (Azure Monitor, Log Analytics, Datadog or Grafana).
- Ability to work independently within a defined mandate and recognise when escalation is required.
- Strong communication skills with both technical and non-technical stakeholders.




- Advanced English and fluent Spanish.
- ITIL certification is desirable (equivalent practical experience is accepted).

What we offer? ?
- An international community bringing together 110+ different nationalities.
- An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities.
- A robust training system with our internal Academy and 250+ available modules.
- A vibrant workplace that frequently gathers for internal events, including afterworks and team buildings.
- At Mantu, sustainability is part of everything we do. You'll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you'll be empowered to design and lead projects that create real social or environmental impact, with the company's full support.
- Location: Madrid, Valencia, or Barcelona.
- Remote policy: to be confirmed according to the position, brand, and region.

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. WHY JOIN US? ?

At Amaris Consulting , you will have the opportunity to work on international cloud and infrastructure projects, collaborate with multicultural teams and develop your expertise in a dynamic consulting environment. You will be part of an international organisation where you can grow your career while working on challenging IT service delivery and transformation initiatives.

📌 Gerente de Entrega de Servicios Global (Madrid)
🏢 Amaris Consulting
📍 Madrid