HEAD OF SALES GROWTH – MADRID

I’m looking to speak with Senior Contact Centre / Customer Operations Leaders for a major international consumer services business in Madrid.

? Sales & Growth – leading large-scale B2C sales, retention, customer performance and growth across inbound/outbound channels and internal/BPO operations.

I’m particularly interested in people who have operated at significant scale – large multi-site/contact-centre environments, multiple Operations Managers, outsourced partners and complex customer journeys.

Backgrounds that could be relevant include:

- Contact Centre / Customer Operations
- Sales & Retention
- Customer Service & Claims
- Repairs / Technical Service
- Insurance / Warranty / Assistance
- Telecoms / Utilities / Home Services
- BPO / Outsourced Operations
- Consumer Services





These are genuine senior operational leadership roles, not simply strategy positions – I'm looking for people who have actually run large teams, delivered performance and owned the customer operation.

Madrid / Spain

Competitive senior package – dependent on experience

If you're open to a confidential conversation, drop me a DM your CV and I’ll give you the full picture.

Equally, if you know someone who would be a strong fit, I'd be grateful for an introduction.

#ContactCentre #CustomerExperience #CustomerOperations #SalesLeadership #AfterSales #Repairs #ServiceOperations #Madrid #Spain #Leadership

📌 Head of Sales Growth (Madrid)
🏢 Cactus Search
📍 Madrid