17 oct
|
Indiba Group
|
San Cugat del Vallés
17 oct
Indiba Group
San Cugat del Vallés
About Us INDIBA Group is a global medical device organization specialised in Radiofrequency and Laser solutions for the physiotherapy, aesthetic and veterinary markets, and is internationally recognized for its scientific research carried out over the last 40 years.
INDIBA Group is a global medical device organization specialised in Radiofrequency and Laser solutions for the physiotherapy, aesthetic and veterinary markets, and is internationally recognized for its scientific research carried out over the last 40 years. At INDIBA, we believe we can contribute to the health and well-being of people and animals by addressing new and growing needs, offering innovative treatments that allow individuals to maintain their lifestyle at an older age. At INDIBA, the customer lifecycle runs from the first contact with a lead, through the sale of the device, onboarding and first training, to the regular purchase of consumables, ongoing training in new protocols, technical service and, years later, the renewal of the device.
INDIBA is seeking a CRM & Lifecycle Manager to own HubSpot as the system that supports this entire lifecycle: how leads are captured and converted into sales, how customers are onboarded and kept active, and how every team works from the same customer record.
During the first year, the focus will primarily be on data, integrations and processes, establishing the foundations for a unified customer view. Own and govern the general CRM, including the HubSpot data model, lifecycle stages, properties, custom objects, lists, workflows, pipelines and reporting.
Review and optimize lead management from capture to sale, including lead qualification, scoring, routing, nurturing and follow-up processes.
Review and improve Sales pipelines, defining stages, entry and exit criteria, required information and automated tasks to improve conversion and forecasting reliability.
Build and maintain unified Customer 360 profiles across all customer touchpoints, bringing toget
📌 CRM Executive (San Cugat del Vallés)
🏢 Indiba Group
📍 San Cugat del Vallés