Remoto: Trabajo híbrido

DescriptionPurpose of the roleThe Retention and Expansion Specialist on the Security Customer Outcomes team is responsible for managing and growing a portfolio of EMEA accounts across various countries by renewing, upselling, and cross-selling.Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.The idóneo candidate will have a proven track record of success in a sales or account management role, with experience in the technology industry.Specialists are expected to be proficient across Google Cloud's Security product SaaS offerings and effectively represent Google Cloud's full suite of products and services by using technical, organizational, and customer knowledge to influence clients and grow revenue.ResponsibilitiesDevelop and execute account plans to achieve renewal and growth/expansion goalsAnalyze customer history, Google relationship with customer and opportunity to present to both the Google account team and the customer, and identify key ways to upsell Manage and grow a portfolio of strategic accountsMaintain relationship with customer, identify key dates of contract expiration by product and ensure you are getting in front of customer team with ample time to renew contract and process through Vector/legalIdentify and qualify new opportunities within existing accounts for upsellAccounts may be Google Cloud or Google Cloud Security customers and it’s important to identify key product characteristics and alignment with customer needs Develop and deliver sales presentations and proposalsPartner with both internal and external teams to present the opportunityNegotiate and close dealsUnderstand Salesforce/Vector inside and out to process contracts and communicate with legal Build and maintain relationships with key decision-makersChallenge here is that Security stakeholders are constantly changing so being organized and deliberate on customer communications is keyStay up-to-date on a full suite of Google Cloud Security & Mandiant products and servicesAs Chronicle, Mandiant, SCC, BCC and VT will be under the same umbrella, there will be a lot of knowledge required about product specifics, service descriptions, pricing models and renewal processingRequirementsBA/BS degree, technical degree desired Native/proficient level of German and EnglishMin.2 years B2B Sales or Business development experience in outbound sales in the IT industry Some understanding of cloud computing concepts, in particular Google Cloud Platform Ability to connect business needs with adequate solutions, strong business acumen Strong interpersonal skills, team player and a high level of integrity and professionalism Comfortable working against an assigned quota in a phone based environment Thrive in a fast-paced, high-growth, rapidly changing environment Knowledge of CRM systems, ideally Salesforce Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team Organized and has pipeline management, time management skills and prioritization skills IT skills: essential computer skills to navigate efficiently a computer based jobDesirableCloud certification or Cyber Security certification B2B sales experience within Cyber Security Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious Understanding of local market and local business environmentDesirable SkillsProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and qualityCollaboration: Working effectively with others, sharing ideas and resources to achieve common goalsCommunication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.Emotional Intelligence:



Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actionsOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaborationCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insightsSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutionsEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identificationBenefitsFull time position (39h per week, Monday to Friday).This is a Hybrid working model in Barcelona.Competitive Salary.Relocation supportPermanent Contract.Referral Program: Bring a Friend and get a Referral fee (up to 2.000 depending on the language/project).A permanent presence of coaches who will facilitate your personal and professional development.Established career path to grow within the project.Continuous training and certifications within Google products.Bi-weekly, monthly or quarterly contests.Employment with the world's largest provider of contact center services.Excellent work environment, great colleagues, social arrangements and personal development.Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.Diversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. xcgbitx We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.Job SummaryID: 7306563424Department: GL_CL_SEC

📌 EMEA Renewals Representative with German - Cloud Security (Barcelona)
🏢 Teleperformance
📍 Barcelona