Hebrew Speaking Travel Support Advisor About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European talent acquisition and BPO solutions. We specialize in connecting elite multilingual professionals with world-class opportunities, ensuring excellence in service and career development for all our candidates. Job Overview We are currently seeking a talented individual for our Hebrew Speaking Travel Support Advisor position in Bulgaria. This role is a unique opportunity to join a high-growth travel industry environment, where you will provide expert assistance to international travelers while enjoying a premium lifestyle in the heart of Europe. Key Responsibilities * Provide world-class customer support to travelers, ensuring seamless trip experiences. * Resolve complex travel-related inquiries including bookings, cancellations, and itinerary adjustments. * Represent a major general brand by delivering professional, empathetic, and efficient communication in Hebrew.



* Collaborate with international teams within the travel industry to streamline service delivery. * Maintain high quality standards for travel consultation while meeting daily performance metrics. * Handle real-time travel disruptions with a focus on problem-solving and customer satisfaction. * Native or fluent Hebrew (spoken and written) is mandatory for this role. * Previous experience in the travel industry, hospitality, or customer service is highly preferred. * Excellent communication skills with a passion for helping travelers navigate their journeys. * Ability to thrive in an on-site office environment located in Sofia, Bulgaria. * Strong proficiency in computer literacy and CRM software usage. What We Offer * Competitive Monthly Salary * Fully Paid Training * Health Insurance * Fully Paid Relocation Package (flight, transfer, hotel) * Monthly Performance Bonus * Global career growth opportunities within the travel industry Life

📌 Hebrew Speaking Travel Support Advisor (Palma)
🏢 Mercier Consultancy Group
📍 Palma