1. System Deployment & Software Integration * Lead on-site and remote integration of robot systems, with a strong focus on the software stack (ROS/ROS2) and system-level architecture design. * Configure navigation maps, SLAM/localization algorithms, and communication interfaces between the robot system and customer on-site infrastructure (WMS/MES/ERP, PLCs, elevators, access control systems, etc.). * Design and implement logical workflows for complex automation scenarios using Finite State Machines (FSM) or Behavior Trees. 2. Technical Support & Troubleshooting * Provide L2/L3 technical support, diagnosing and resolving complex technical issues involving software, network communications, and system integration layers. * Analyze navigation anomalies, communication failures, and software performance issues using log analysis tools (e.g., rosbag) and network diagnostic tools (e.g., Wireshark). * Act as the escalation point for on-site engineers, leading Root Cause Analysis (RCA) (e.g., 8D reports, 5-Why analysis) and collaborating with the R&D; team to drive permanent fixes. 3.



System Monitoring & Performance Optimization * Monitor key operational metrics of the robot fleet (uptime, scheduling efficiency, battery health, etc.) and develop data-driven optimization plans. * Develop and implement diagnostic tools and automation scripts to minimize equipment downtime and improve overall system reliability. 4. Customer Training & Empowerment * Provide technical training to customers and regional partners on system operations, daily maintenance, and troubleshooting best practices. * Author high-quality technical documentation, troubleshooting guides, and operation manuals. 5. Cross-functional Collaboration * Act as the "Voice of the Customer," feeding back on-site customer requirements and product improvement suggestions to the R&D; and engineering teams to drive continuous product iteration. Job Requirement sBasic Requirement * sEducation: Bachelor’s degree or above in Robo

📌 Robotics Engineer (Comunidad de Madrid)
🏢 SUPCON
📍 Comunidad de Madrid