The IT Director is responsible for defining and delivering the organisation’s IT strategy across a multi-site manufacturing and purchasing environment. The role ensures that IT systems, infrastructure, and digital capabilities support operational excellence, supply chain performance, and commercial growth.
This includes leadership of ERP transformation, software development, infrastructure and cloud environments, cybersecurity, network operations, user support services, and governance, risk, and compliance.
KEY RESPONSIBILITIES
Define and execute the IT strategy aligned with business and operational objectives.
Act as a key advisor to the executive team on digital transformation, system architecture, and emerging technologies.
Lead and develop the IT organisation, including internal teams and external partners.
Manage IT budgets, investments, and vendor relationships.
Software, Applications & Development
Own the enterprise application landscape, including ERP, MES, and supporting systems.
Lead ERP transformation/replacement programmes, from requirements definition through to implementation and optimisation.
Drive business requirements analysis and translate operational needs into scalable IT solutions.
Oversee development activities, integrations, and system enhancements.
Identify and deploy emerging technologies, including AI-driven analytics, automation, and digital workflows.
Ensure alignment between IT systems and manufacturing, supply chain, and commercial processes.
Infrastructure, Hardware & Cloud
Ensure robust, scalable, and cost-effective IT infrastructure across all locations.
Lead the transition to modern cloud-based platforms and hybrid architectures.




Oversee lifecycle management of hardware assets, data centres, and end-user computing.
Ensure high availability, disaster recovery, and business continuity capability.
IT Security & Cybersecurity
Define and enforce IT security policies across applications, infrastructure, and networks.
Lead cybersecurity strategy, including threat detection, vulnerability management, and incident response.
Ensure protection of critical manufacturing systems and intellectual property.
Maintain compliance with relevant standards (e.G. ISO, GDPR, industry-specific requirements).
Network & Connectivity
Manage and optimise integral network infrastructure across manufacturing, logistics, and office environments.
Ensure secure, reliable connectivity between sites, cloud platforms, customers, and suppliers.
Support industrial connectivity requirements (e.G. shopfloor systems, IoT, automation).
User Support & Service Delivery
Own IT service management, including helpdesk, ticketing, and support processes.
Ensure efficient user support processes, follow-up, and approval workflows
Define and monitor SLAs and KPIs for IT service delivery.
Drive a strong user experience and adoption of IT tools across the organisation.
Establish strong IT governance frameworks, policies, and standards.
Ensure alignment with corporate governance and audit requirements.
Manage IT risk,



including system resilience, data security, and third-party dependencies.
Ensure compliance with legal, regulatory, and internal standards.
Key Interfaces
Executive Leadership Team (Operations, Finance, Supply Chain, Sales)
Manufacturing and Engineering teams
External vendors, system integrators, and technology partners
Regional and site IT teams
PERSON SPECIFICATION AND BACKGROUND
Significant leadership experience in IT within a manufacturing or industrial environment
Proven track record in ERP implementation or transformation programmes
Strong understanding of:
Enterprise applications (ERP/MES)
Cloud platforms and infrastructure
Cybersecurity frameworks
IT service management
Experience managing multi-site or international IT operations
Strong commercial awareness and ability to link IT to business performance
Experience with AI, automation, or advanced analytics in manufacturing
Knowledge of legacy system transformation (e.G. AS/400, ERP migrations)
Familiarity with regulated environments (ISO, GDPR, etc.)
Experience with digital manufacturing / Industry 4.0 initiatives
Strategic thinking with strong execution focusAbility to lead business transformation through technology
Strong stakeholder engagement and influencing skills
ADDITIONAL INFORMATIONOutputs / Success Measures
Successful ERP transformation and system integration
High system availability and secure IT environment
Improved operational efficiency through digital solutions
Strong governance, audit compliance, and risk management
High user satisfaction and adoption of IT systems
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📌 Director Of Information Technology (Madrid)
🏢 Sylvania Group
📍 Madrid