The IT Director is responsible for defining and delivering the organisation’s IT strategy across a multi-site manufacturing and purchasing environment. The role ensures that IT systems, infrastructure, and digital capabilities support operational excellence, supply chain performance, and commercial growth.

This includes leadership of ERP transformation, software development, infrastructure and cloud environments, cybersecurity, network operations, user support services, and governance, risk, and compliance.

KEY RESPONSIBILITIES

Define and execute the IT strategy aligned with business and operational objectives.

Act as a key advisor to the executive team on digital transformation, system architecture, and emerging technologies.

Lead and develop the IT organisation, including internal teams and external partners.

Manage IT budgets, investments, and vendor relationships.

Software, Applications & Development

Own the enterprise application landscape, including ERP, MES, and supporting systems.

Lead ERP transformation/replacement programmes, from requirements definition through to implementation and optimisation.

Drive business requirements analysis and translate operational needs into scalable IT solutions.

Oversee development activities, integrations, and system enhancements.

Identify and deploy emerging technologies, including AI-driven analytics, automation, and digital workflows.

Ensure alignment between IT systems and manufacturing, supply chain, and commercial processes.

Infrastructure, Hardware & Cloud

Ensure robust, scalable, and cost-effective IT infrastructure across all locations.

Lead the transition to modern cloud-based platforms and hybrid architectures.





Oversee lifecycle management of hardware assets, data centres, and end-user computing.

Ensure high availability, disaster recovery, and business continuity capability.

IT Security & Cybersecurity

Define and enforce IT security policies across applications, infrastructure, and networks.

Lead cybersecurity strategy, including threat detection, vulnerability management, and incident response.

Ensure protection of critical manufacturing systems and intellectual property.

Maintain compliance with relevant standards (e.g. ISO, GDPR, industry-specific requirements).

Network & Connectivity

Manage and optimise integral network infrastructure across manufacturing, logistics, and office environments.

Ensure secure, reliable connectivity between sites, cloud platforms, customers, and suppliers.

Support industrial connectivity requirements (e.g. shopfloor systems, IoT, automation).

User Support & Service Delivery

Own IT service management, including helpdesk, ticketing, and support processes.

Ensure efficient user support processes, follow-up, and approval workflows

Define and monitor SLAs and KPIs for IT service delivery.

Drive a strong user experience and adoption of IT tools across the organisation.

Establish strong IT governance frameworks, policies, and standards.

Ensure alignment with corporate governance and audit requirements.





Manage IT risk, including system resilience, data security, and third-party dependencies.

Ensure compliance with legal, regulatory, and internal standards.

Key Interfaces

Executive Leadership Team (Operations, Finance, Supply Chain, Sales)

Manufacturing and Engineering teams

External vendors, system integrators, and technology partners

Regional and site IT teams

PERSON SPECIFICATION AND BACKGROUND

Significant leadership experience in IT within a manufacturing or industrial environment

Proven track record in ERP implementation or transformation programmes

Strong understanding of:

Enterprise applications (ERP/MES)

Cloud platforms and infrastructure

Cybersecurity frameworks

IT service management

Experience managing multi-site or international IT operations

Strong commercial awareness and ability to link IT to business performance

Experience with AI, automation, or advanced analytics in manufacturing

Knowledge of legacy system transformation (e.g. AS/400, ERP migrations)

Familiarity with regulated environments (ISO, GDPR, etc.)

Experience with digital manufacturing / Industry 4.0 initiatives

Strategic thinking with strong execution focus

Ability to lead business transformation through technology

Strong stakeholder engagement and influencing skills

ADDITIONAL INFORMATION

Outputs / Success Measures

Successful ERP transformation and system integration

High system availability and secure IT environment

Improved operational efficiency through digital solutions

Strong governance, audit compliance, and risk management

High user satisfaction and adoption of IT systems

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📌 Director of Information Technology (Madrid)
🏢 Sylvania Group
📍 Madrid