Experteer Overview In this role you drive delivery quality for Phase I–IV studies, Epidemiology, and Real World Evidence across sponsor programs.

You lead CSL/CRM activities, oversee risk-based site management, and ensure timely, cost-efficient execution in a global, sponsor-dedicated model.

You partner with internal and external teams to implement operational excellence and data-driven planning, shaping study delivery at scale.

The position sits in ICON’s Functional Service Provision division, enabling collaboration with CROs and pharma partners.

Compensaciones / Beneficios• Provide leadership and strategic direction for CSLs/CRMs across assigned programs• Drive delivery accountability among internal/external partners for study execution• Implement operational excellence strategies and data-driven planning• Identify and mitigate risks affecting timelines, quality, and costs• Establish risk-based site oversight and monitoring plans• Escalate trends and issues to leadership with actionable mitigation• Onboard and upskill ICSO team members; promote knowledge sharing• Link CSLs/CRMs with Global functions as single point of contact for operations• Lead regular CSL/CRM calls and participate in Investigator/Study Coordinator Meetings• Oversee Company Sponsored, Collaborative Research,



and Investigator Sponsored Studies across portfolio• Act as global operations lead for Early Access activities with Medical Affairs• Review governance compliance and contribute to feasibility guidance• Monitor program-level dashboards to manage risk and finance impact• Collaborate with GMA and Launch/Brand teams for information sharing• Represent CTE at governance boards and provide guidance on site feasibility• Design country start-up strategies with Start-up Solutions Team and CSS• Develop site oversight plans and data-driven oversight tools• Identify opportunities to reduce timelines/costs through process improvements• Support financial planning at the program level• Support cross-functional teams in handling sensitive issues and escalations• Lead process improvement initiatives in Clinical Trial Execution• Handle external providers as applicable

Responsabilidades• Clinical operations experience across phases I–IV• Expert knowledge of clinical development and regulatory environments (ICH GCP, regional/local regs)• Oncology/Neurology/Immunology therapy area experience desired• 10+ years in clinical research including site management/oversight and study planning• Fluency in English; willingness to travel up to 20%• Strong analytical, risk assessment, and problem-solving abilities• Excellent interpersonal, written and verbal communication, and presentation skills• Ability to work independently and manage multiple tasks with prioritization

Requisitos principales• annual leave entitlements• health insurance offerings• retirement planning offerings• Life

Works (Integral Employee Assistance Programme)• life assurance• flexible country-specific benefits

📌 Trial Clinical Delivery Lead (Madrid)
🏢 Icon Clinical
📍 Madrid