Further Group is seeking an experienced Operational Performance & Analytics Manager to transform Customer Operations into a data-driven, scalable engine. You will lead claims analytics, SLA/KPI governance, budget tracking and COGS analysis across an international healthcare business.
You will build insights-driven reporting, manage a small analytics team, and drive automation and continuous improvement to deliver measurable cost control and service quality improvements.
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📌 Healthcare Operations Analytics Lead (Madrid)
🏢 Further Group
📍 Madrid
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