We are seeking a driven and customer-focused Senior Associate Digital Business Representative (DBR) to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You will leverage CRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds. This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. This is a hybrid position in Barcelona, Spain.
Key Responsibilities
- Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outbound call campaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc.)
- Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively.
- Achieve quarterly ACV, revenue, pipeline, and new logo goals while
- Identify upsell opportunities and apply relevant promotions
- Conduct structured discovery, effectively handle objections and deliver high-quality engagement across phone, email, and chat
- Use CRM dashboards and digital signals to prioritize high-value opportunities
- Monitor and improve in- & outbound-to-close conversion performance
- Ensure SLA adherence and strong response rates +90%
- Follow internal digital sales processes and proactively flag operational gaps
- Partner with Territory, Emerging, Renewals, and Enterprise teams for opportunity handoffs
- Coordinate with Digital E Commerce and Marketing teams to improve customer pathways and provide structured feedback on campaign effectiveness and lead quality
- Maintain accurate CRM documentation to support
📌 Senior Associate Digital Business Representative, EMEA (Barcelona)
🏢 Autodesk
📍 Barcelona
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