Take your career to the next level with Amaris Consulting and join an international team delivering cloud and infrastructure services in a global environment.

We are looking for an experienced Service Delivery Coordinator to support reliable delivery of Azure cloud and infrastructure services in a general DaaS environment. You'll keep track of demand, commitments, dependencies and service performance, help technical teams and providers move agreed actions forward, and escalate decisions to the right owners.

? Location & Contract
- Permanent contract: Madrid, Valencia or Barcelona
- Freelance: Remote from anywhere in Spain
- International projects and collaboration with teams across different countries

WHAT WOULD YOU NEED? ✍️
- 5+ years of experience
as a Service Delivery Coordinator or in a similar IT service coordination, infrastructure operations or technical delivery role.
- Experience coordinating multiple teams, service providers and
geographically distributed stakeholders
.
- Practical knowledge of incident, problem, change, request and service-level management (SLA/KPI)



practices.
- Experience maintaining backlogs in
Jira and/or ServiceNow
, tracking dependencies and risks, and producing service reports.
- Experience coordinating changes
and operational transitions: readiness checks, runbooks, knowledge transfer, handover to Run & Ops and hypercare.
- Knowledge of Microsoft Azure and enterprise infrastructure
: networking, identity/RBAC, compute, storage and Kubernetes concepts.
- Awareness of
Terraform/IaC, CI/CD, GitHub, Azure DevOps
and monitoring tools (Azure Monitor, Log Analytics, Datadog or Grafana).
- Ability to work independently within a defined mandate and recognise when escalation is required.
- Strong communication skills with both technical and non-technical stakeholders.
- Advanced English
and fluent Spanish.
- ITIL certification is desirable (equivalent practical experience is accepted).

What we offer? ?
- An international community bringin

📌 Gerente de Entrega de Servicios Global (Madrid)
🏢 Amaris Consulting
📍 Madrid