Do you have passion for the travel and tourism industry?Do you like travelling when everything goes the way it should?You can have an impact on making travellers´ journeys a successDo you want to work for a worldwide known Travel Agency?We are looking for dynamic people like you who are open for a new experience abroadResponsibilitiesBooking management (altering, cancelling or creating new reservations)Assisting clients via inbound calls in the after‑sales process by answering inquiries regarding the reservations and attending potential requestsManaging the reservations back‑office (ticket issuing, modification and cancellation of reservations)Replying to emails and messages from customers all over the world in English and native languageMost importantly, always ensuring a high level of customer serviceRegular involvement with company events,



team meetings and projectsSupporting your teammates and colleagues with peer‑to‑peer learning and constructive feedback to encourage a positive working environmentQualificationsSoft skills are the primary focus; the company will train you on every aspect of the jobA native level of Slovenian and a good level of EnglishEnthusiasm about travelling and tourism industryKnowledge of the value and impact that a good customer experience can create, being an attentive listener, comfortable and skilful at communicating with peopleEnergetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Barcelona for an international career and life experienceHaving a valid Spanish work permit or EU citizenship (required)BenefitsCompetitive salary: 21.262 € gross/yearIncentive plan regarding project KPIs achievementA full‑time contract of 38.5hrs/week (Mo‑Su, 2 days off)Rotative shifts between 9AM - 8PMHolidays: 27 working days per yearWork in an international environment in a multinational company in BarcelonaTwo weekends per month offHealth i

📌 Slovenian Speaking Travel Agent In Barcelona (Madrid)
🏢 Importante grupo
📍 Madrid