Sea Recovery is seeking an experiencedCentre / Hotel Operations Directorto lead the day-to-day operations of our premium residential recovery centre in Sotogrande.Thisis not a conventional hotel management position.Our clients come to Sea Recovery during highly sensitive periods in their lives, including recovery from addiction, burnout, emotional difficulties and other personal challenges. They expect exceptional service, complete discretion and a calm, highly structured environment.The successful candidate will take ownership ofthe entire residential and hospitality operation, ensuring that accommodation, staff, schedules, meals, transport, wellness activities and external professional appointments work seamlessly around each client’s individual programme.The RoleYou will be responsible for ensuring that Sea Recovery operates every day to an exceptional standard — operationally,



personally and professionally.Your responsibilities will include:Centre & Hospitality OperationsOversee the complete day-to-day operation of the centre and residential properties.Maintain exceptional standards of accommodation, housekeeping, presentation, maintenance and guest service.Ensure communal areas, private spaces and outdoor facilities are consistently maintained to a premium standard.Coordinate housekeeping, laundry, maintenance, transport and other operational services.Identify operational problems early and ensure they are resolved quickly and professionally.Support smooth and discreet client arrivals, stays, transitions and departures.Client Experience & Recovery-Sensitive EnvironmentMaintain a calm, structured, predictable and supportive residential environment.Ensure every client receives a highly personalised level of service while appropriate professional boundaries are maintained.Understand that clients may be emotionally vulnerable and that communication, consistency and discretion are critical.Monitor client experience from an operational perspective and settle concerns

📌 Hotel Director (Madrid)
🏢 Sea Recovery
📍 Madrid