rindus is seeking an experienced IT Service Desk Leader to own and optimize day-to-day support processes, incident management, and knowledge base, driving faster resolutions and reduced workload for technical teams.
You will mentor a diverse dispatchers and process specialists, operate in an international setting with Jira Service Management, Confluence, and ServiceNow, and enable self-service while maintaining high CSAT and SLA standards.
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📌 Bilingual IT Service Lead (Andalucía)
🏢 Rindus Technology
📍 Andalucía
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