Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid is looking for a Group Sales Manager to join our Sales team.

Are you a master of your craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences, located in prime destinations around the globe. The Group is renowned for delivering legendary service inspired by its Asian heritage while representing the cutting edge of contemporary luxury.

Mandarin Oriental Ritz, Madrid is an iconic five-star luxury hotel located in the heart of Spain’s capital. This Belle Époque palace, situated within Madrid’s renowned Golden Triangle of Art, combines more than a century of history with contemporary elegance, exceptional gastronomy, and unforgettable guest experiences.

About The Position

Based at Mandarin Oriental Ritz, Madrid, within the Sales Department in Madrid,



the Group Sales Manager is responsible for driving group business performance across assigned markets by maximizing revenue opportunities, developing existing accounts, generating new business, and strengthening relationships with agencies, corporations, and direct clients.

This position reports to the Senior Group Sales Manager.

In addition, the role contributes to the successful execution of the hotel’s commercial strategy, working closely with Sales, Revenue, Reservations, and Operations teams to achieve production, revenue, and market share objectives.

As a Group Sales Manager, you will be responsible for:

• Achieving budgeted group room revenue targets and maximizing conversion opportunities.
• Ensuring all proposals and quotations are responded to within 24 hours and followed up accordingly.
• Supporting the development and implementation of sales strategies, action plans, and dep

📌 Group Sales Manager (Madrid)
🏢 Mandarin Oriental
📍 Madrid