Specialist, CES
About This Role
Client Engagement Services (CES) Specialists provide world-class service by engaging directly with clients or internal stakeholders across Gartner to coordinate requests with Gartner Business & Technology Insights Analysts. Successful Specialists demonstrate a passion for client service, strong problem-solving skills in complex scenarios, and a willingness to learn with a high degree of ambition and drive.
In the role of CES Specialist, you will act as a connector between internal and external Clients and the Gartner Analyst community to problem solve around our clients most pressing technology and business-related questions and problems.

What you’ll do
• • Interprets client needs and identifies the most relevant Gartner Analyst to fulfill the request
• Provides research and resources to business leaders to help improve their businesses
• Partners with internal stakeholders on client needs
• Reads industry research and develops understanding of complex topics
• Provides executive level customer service




• Builds strong working relationships with the Gartner Business & Technology Insights Analyst community and receives unlimited access to all Gartner research content

What you’ll need
• • Bachelor's degree preferred
• Experience in proactive problem solving with complex scenarios
• Strong time management and organizational skills
• Analytical mindset
• Strong business acumen
• Great written and verbal (live) communication skills, able to adjust style based on audience

Who you are
• • Technologically savvy: able to quickly learn new systems and tools
• Works well in team environment
• Growth mindset with self-starter attitude
• Strong interest in business and technology along with a willingness to learn

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and

📌 Specialist, Client Engagement Services (Barcelona)
🏢 Gartner
📍 Barcelona