French Speaking Customer Service Agent For MercedesAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating exceptional career growth through our exclusive partnerships in the automotive sector.Job OverviewWe are currently scouting for a talented professional to join our team for a French Speaking Customer Service Agent For Mercedes position in Greece. This role offers an unparalleled opportunity to represent a luxury automotive leader, providing premium support to a integral client base while enjoying the Mediterranean lifestyle through our sought-after French-speaking jobs.Key ResponsibilitiesAct as the primary point of contact for Mercedes owners, providing professional guidance on vehicle features and technical queriesManage high-quality inbound inquiries via phone, email, and chat, maintaining the prestigious image of the automotive brandAssist clients with scheduling maintenance, service appointments, and resolving automotive-related concerns with precisionMaintain detailed case records within our CRM, ensuring data accuracy and compliance with automotive industry standardsCollaborate with international teams to optimize the customer experience for French-speaking market segmentsProvide insightful feedback to the management team regarding customer trends and common automotive technical queriesParticipate in ongoing product training to stay updated on the latest innovations and luxury car models from MercedesRequirementsNative or fluent French (spoken and written)



is mandatory for this roleStrong proficiency in English to engage with our international corporate environmentValid EU passport or a valid Greek work permitGenuine interest in the automotive industry and a commitment to customer excellenceExcellent interpersonal skills and a solution-oriented mindset for challenging service scenariosAvailability to work in a dynamic, remote-first environment within GreeceBenefitsWhat We OfferHighly competitive monthly salary with 13th and 14th salary payouts per yearComprehensive monthly performance bonus based on quality service targetsFully paid relocation package including flight tickets, transfer, and initial hotel accommodationExtensive, fully paid professional training program in the automotive fieldFull private health insurance coverageCareer development paths within one of the largest automotive support networks in GreeceAnd Much More..Life in GreeceEmbarking on one of our French-speaking jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a unique blend of vibrant city culture, thousands of years of history, and some of the most beautiful coastlines in the world. With over 300 days of sunshine, professionals living in Greece enjoy an exceptional quality of life that pairs perfectly with a rewarding professional journey.Our relocation package ensures that your transition to working in Greece is seamless and stress-free. Whether you are indulging in world-class Mediterranean cuisine or exploring the historical landmarks that define Greece, you will find that this country provides the perfect balance between high-end professional development and personal relaxation. Discover why so many professionals choose to build their futures through the best jobs in Greece today.#J-18808-Ljbffr

📌 French Speaking Customer Service Agent For Mercedes - Work Remote In Greece (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid