17 oct
|
Nagra Kudelski Group
|
Madrid
17 oct
Nagra Kudelski Group
Madrid
Experteer Overview In this role, you will lead the delivery of extended MDR services in a cybersecurity-focused environment, guiding a ~10-person team and coordinating with practice leads and clients. You’ll manage projects under deadlines and budgets, ensure service quality, and foster strong client relationships. Your work will span cross-functional collaboration, stakeholder communication, and technical guidance to ensure successful project execution and satisfaction. This is a hands-on leadership role with a clear impact on delivery excellence and client outcomes.Compensaciones / Ventajas
- Lead and manage a team of ~10, including coaching, performance reviews, and administrative duties
- Participate in recruitment and onboarding of new team members
- Ensure customer satisfaction and successful delivery of managed services
- Plan and manage projects within defined timelines and budgets
- Oversee cybersecurity service delivery in collaboration with Practice Leads and other departments
- Develop and maintain relationships with key clients and understand their operational needs
- Ensure services align with industry best practices and standards
- Monitor project progress and provide updates to practice management and senior leadership
- Provide technical guidance and support to stakeholders as neededResponsabilidades
- At least 5 years of professional experience in an international environment
- At least 2 years of experience in people and/or project management
- Knowledge of the cybersecurity landscape and vendors (SIEM, Splunk, etc.)
- Strong communication and interpersonal skills with ability to engage both technical and non-technical stakeholders
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field is a plus
- Fluency in English; additional languages (French, Spanish) a plusRequisitos principales
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📌 Mdr Extended Services Manager. (Madrid)
🏢 Nagra Kudelski Group
📍 Madrid