German Speaking Customer Support (Barcelona)

German Speaking Customer Support (Barcelona)

17 oct
|
Blu Selection Recruitment Agency
|
Barcelona

17 oct

Blu Selection Recruitment Agency

Barcelona

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where your problem-solving skills can shine? We are excited to offer an opportunity to join the direct customer service team in the beautiful town of Sant Cugat, Spain. Inscríbase sin demora Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV. You will be the first point of contact for customers, providing support and solutions to ensure their satisfaction and loyalty. If you are a proactive, empathetic, and communicative individual with a commitment to excellence, we would love to hear from you. Your responsibilities and impact working as a Customer Service Expert will be: Support of new/existing customers Close cooperation with the sales, application engineers as well as the engineering department Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation,



preparing and submitting quotations to the customer, following up on open quotations in collaboration Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders Complaint management CRM Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria Responsibility for customer satisfaction in general (SLI) Skills, qualifications and interests you need to succeed in this role: Very good ability to express yourself in Hungarian on a native level and German C1 or Native German only At least 3 years of professional experience in customer service Completed commercial or techn

📌 German Speaking Customer Support (Barcelona)
🏢 Blu Selection Recruitment Agency
📍 Barcelona

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