Wolters Kluwer is a general leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors.

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We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. We are looking for a Commercial Process Manager​ to join our team. Role purpose:The Commercial Process Manager will define how commercial processes, data and GTM systems should work.

Working across Revenue Operations, the business and Technology, the role will turn business needs into clear, scalable designs that can be delivered by Technology and external partners.Key responsibilities:Assess current-state commercial processes, data and systems across divisionsDefine and standardise target-state processes and essential commercial data structures, including account, opportunity and forecast hierarchiesClarify systems of record, data ownership, handoffs and business rulesTranslate business needs into functional requirements, user stories, acceptance criteria and implementation-ready documentationFacilitate process design and decision-making across Revenue Operations, Sales, Marketing, Customer Success, Technology and delivery partnersSupport solution design, data migration, testing, UAT, cutover and transition to usersRequired experience and capabilities:5–10 years of experience in Revenue Operations,



Commercial Operations, Business Analysis, CRM transformation or sales technologyExperience designing commercial processes and data structures in a complex, multi-business environmentPractical experience with Salesforce or a comparable CRM platform; Salesforce experience is strongly preferredGood understanding of account, contact, opportunity, pipeline, forecast and ownership dataAbility to translate business requirements into clear functional designs that Technology teams can implementExperience working with distributed stakeholders and external delivery partnersStrong analytical, facilitation and documentation skills, with the confidence to challenge ambiguity and drive decisionsPreferred background:Experience in post-merger integration, commercial transformation or enterprise CRM programmesExperience with data migration, master data, data quality or system integrationConsulting, systems integration or technology-enabled transformation experienceExperience in an international B2B environmentSalesforce certifications is a plusWhat success looks like:Improvement in process efficiency,



cycle times or user experienceAdoption and compliance with agreed commercial processesData quality of key commercial objects and hierarchiesReduction in process exceptions, rework and manual workaroundsTimely delivery of approved process and system improvementsIf you think that you have the needed requirements click on the apply button to join us and #bethedifference. If making a difference matters to you, then you matter to us.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.#Li-HybridOur Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.

Our interview process is designed to assess your individual skills, experiences, and communication style.

We value authenticity and want to ensure we’re getting to know you—not a digital assistant.

To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.

Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. xcskxlj Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.SummaryLocation: ESP
- Madrid, Castellana; ITA
- Milan, Via Bisceglie; ESP
- BarcelonaType: Full time

📌 Commercial Process Manager (Barcelona)
🏢 Wolters Kluwer
📍 Barcelona