Overview In this role you will define how commercial processes, data and GTM systems should work across Revenue Operations, business and Technology. You will translate business needs into scalable designs, and partner with Technology and external providers to deliver improvements. You’ll standardize processes, own data structures, and guide cross-functional design and implementation. The opportunity focuses on driving efficiency, data quality and adoption of standardized commercial practices. Responsabilidades * Assess current-state commercial processes, data and systems across divisions * Define and standardise target-state processes and essential commercial data structures (accounts, opportunities, forecasts) * Clarify systems of record, data ownership, handoffs and business rules * Translate business needs into functional requirements, user stories, acceptance criteria and implementation-ready documentation * Facilitate process design and decision-making across Revenue Operations, Sales, Marketing, Customer Success,



Technology and delivery partners * Support solution design, data migration, testing, UAT, cutover and transition to users Requisitos principales * 5–10 years in Revenue Operations, Commercial Operations, Business Analysis, CRM transformation or sales technology * Experience designing commercial processes and data structures in a complex, multi-business environment * Practical Salesforce experience or comparable CRM platform * Strong understanding of account, contact, opportunity, pipeline, forecast and ownership data * Ability to translate business requirements into clear functional designs for Tech teams * Experience working with distributed stakeholders and external delivery partners * Strong analytical, facilitation and documentation skills * Analytical thinking * Facilitation * Documentation * Salesforce (or comparable CRM platform) * CRM transformation * Data migration

📌 Commercial Process Manager (Barcelona)
🏢 Wolters Kluwer
📍 Barcelona