Overview In this Global Product Owner role, you define the vision, strategy, and roadmap for the Travel Claims Management product, coordinating a squad that bridges Business and IT. You will orchestrate Guidewire Claims Centre, customer-facing and back-end solutions, and AI components to drive a consistent, impactful claims journey. You’ll shape the future of travel claims servicing at scale within a collaborative, innovative environment. A key hook is leading digital modernization and automation to enhance customer experience across regions. Compensaciones / Beneficios * equal opportunities employer * international travel may be required * sustainability initiative (tree planting for new recruits) Responsabilidades * Define and lead the integral product strategy and vision for the claims management system in travel insurance * Coordinate a cross-functional squad (Product Owner, IT Owner, BAs, Developers) and align business and IT * Manage the full product lifecycle from ideation to delivery,



including backlog planning and prioritization * Oversee integration with Guidewire Claims Centre and other back-end and AI/GenAI components * Drive transformation initiatives to modernize offline claims processes and improve customer experience * Engage stakeholders across service hubs, cross-region teams, and external partners to ensure alignment with business goals * Decide on product increments and prioritise work across a standardized asset development approach * Promote the product internally and externally to widen adoption and roll-out across AXA Partners Requisitos principales * Product Owner/Manager experience with strong project management and agile methodologies * Experience working with IT teams and in multinational environments * Excellent Scrum-based backlog management and user story slicing skills * Strong stakeholder management with senior and peer-level stakeholders * Ability to explain complex concepts clearly and challenge business requirements * Professional w

📌 Travel Digital (Barcelona)
🏢 Axa Group
📍 Barcelona