Overview As an Applications Support Analyst, you will support Oracle Fusion Cloud across an evolving enterprise landscape. You’ll bridge business and IT during the Oracle implementation and continue providing long-term support within the Enterprise Applications team. This role blends project involvement with steady operational care, offering exposure to international stakeholders and a focus on improving system performance and user experience. Your work helps ensure reliable, high-quality service for internal users in a transformation-driven environment. Compensaciones / Ventajas * home-based position (Spain or Portugal) * international working environment * permanent role * focus on Oracle Fusion Cloud Responsabilidades * Investigate and resolve incidents and requests for enterprise apps with root-cause analysis * Provide functional support across Oracle Fusion Cloud applications * Collaborate with internal teams and external partners to address incidents promptly * Manage escalations and drive issues to resolution * Adhere to SLAs while prioritizing business urgency * Identify opportunities to improve performance, stability, and user experience * Translate business needs into effective technical solutions with stakeholders * Support Oracle implementation and enhancement projects * Maintain Oracle Fusion security roles and data access sets * Create and maintain support documentation Requisitos principales * mindestens 2 years in application support, implementation consulting or similar end-user facing role * At least 2 years of Oracle Fusion Cloud experience (or 1 year Fusion Cloud plus Oracle E-Business Suite experience) * Experience across multiple Oracle modules (implementation, consulting or support) * Professional proficiency in English and Spanish * Strong analytical and problem-solving skills * Good communication and interpersonal abilities * Ability to manage multiple priorities and work autonomously * High ownership, accountability and results-driven min