Sr. Manager, Sales Process Operations
Global Sales & Services Operations (GSSO) is the team that helps to shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, including how the account teams work together, which delivers ~ $5B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a integral sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.
About this role:
The Sr. Manager, Sales Process Operations is part of the Global Sales & Services Technology (GSST) team in GSSO. This team encompasses Digital Product Management, Sales Process, User Experience and Sales Technology.
The Sales Process team is at the center of powering Gartner’s Sales machine,
refining and improving processes and identifying and scaling best practices to improve seller productivity and experience. Additionally, there will be greater focus on account team processes and tools, with the goal of improving account collaboration, strategy and execution.
This role will focus on documenting, refining, and designing sales (and account team) processes geared towards improving productivity and the overall seller experience. You will partner closely with GSSO teams, Sales, and Team NCVI partners to drive consistency in processes that will guide the design and prioritization of features in Gartner’s CRM platform, sales tools, and their related technology roadmaps. There will be specific work around our AI technologies align with Sales processes effectively.
What you’ll lead:
• Become an expert in Gartner’s end-to-end sales processes, account collaboration and general best practices in the context of business priorities and go-to-market strategies.
• Work closely with a
📌 Sr Manager, Sales Operations (Barcelona)
🏢 Gartner
📍 Barcelona
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