Описание:A leading international retailer with more than 575.000 employees worldwide in 33 different countries and over 13.700 stores, has stablished an IT HUB in Barcelona as part of his IT division, responsible for the selection and provision of IT infrastructure, IT platforms and business applications.

With our agile mentality we are looking for people that is willing to make an impact on projects and solutions used worldwide by millions of customers.Задачи:Act as consultant for process expert departments on topics related to key figures

Creating and managing reports and dashboards in Celonis and Service

NowManagement and quality assurance of the existing reporting system

Optimize the management of our operational units through understandable and clear solutionsТребования:Desired University degree in Information Technology or similar

You have experience in the field of reporting and process mining with Celonis, performance analysis and statistics (MUST HAVE)You have working experience in using or administering Service

NowYou are familiar with ITIL Foundation

You understand service and support processes





You are strong at analytical thinking and recognition of connections and dependencies between processes

You are able to evaluate, review and test your own work

You can prepare and conduct workshops confidently

You can explain complex issues in a simplified way

It motivates you when you familiarize yourself with new topics

You are results oriented, and demonstrate a 'can-do' attitude - adaptability, flexibility and resourcefulness

Your English is fluentУсловия:These are hybrid mode permanent positions. 2 days/week at the office.

You will be part of an international team composed by people from different countries and backgrounds, where you'll be able to share your experience and knowledge to carry-out teamwork and meet the objectives.

On top of this, you'll have a personal follow-up with your management team to help you understanding all business-related questions and guide you in your professional career.

We offer a competitive compensation and benefits package: lunch vouchers, health and dental insurance, transport, wellbeing, etc.#J-18808-Ljbffr

📌 Reporting Business Analyst (Madrid)
🏢 Agrupa Global Talent
📍 Madrid