17 oct
|
Supermicro
|
Barcelona
17 oct
Supermicro
Barcelona
Overview In this role, you join the Integral Service Installation Team to build a world-class service organization for our Netherlands branch. You will perform on-site hardware installation, racking, cabling and initial validation, while coordinating with engineering for seamless integration. You provide first-line technical support and handle service tickets, with travel to client sites as needed. You will shape the implementation and troubleshooting process to ensure reliable, enterprise-grade server solutions for diverse customers. This role offers hands-on impact in a fast-paced, international service environment. Responsabilidades * Perform physical installation, rack and stack, cabling and networking of data center hardware * Assist with implementing server, storage and network equipment * Coordinate with engineering to ensure seamless hardware integration * Ensure hardware installed per specifications and conduct post-installation testing * Provide first-line technical support to end users via phone,
email and ticketing system * Escalate complex issues to higher-level teams as needed * Travel locally and internationally to installations and on-site problem solving Requisitos principales * 5 years of experience servicing complex X86 systems in a datacenter environment * Bachelor’s degree in Computer Science / Computer Engineering / Electrical Engineering (or comparable level) * Strong English; Dutch is a plus * Good understanding of Windows and Linux environments * Knowledge of scripting (Bash, PHP, Python) is a plus * Strong diagnostics and hardware analytics; understanding BIOS and drivers issues * Hands-on experience with enterprise-grade server hardware * Willingness to travel up to 40 km around ’s-Hertogenbosch and to client sites * Ability to work in a fast-paced, solution-oriented, team-based environment * Onsite customer service mindset * experience with on-site break/fix scenarios * Basic understanding of data center cabling and networking * strong comm
📌 Solution Engineer (Barcelona)
🏢 Supermicro
📍 Barcelona