Overview As Senior UX Researcher at eDO, you will partner with Prime to connect evidence across Travel products and markets, shaping the member journey. You lead high-value, mixed-methods studies and translate findings into strategic guidance for Product Directors and executives. You’ll own the research roadmap across the Prime lifecycle and build scalable operations to accelerate evidence-based decisions. This role blends research leadership with cross-functional influence to improve acquisition, engagement and retention. Join a mission-driven team pioneering AI-powered, personalised travel experiences. Compensaciones / Incentivos * competitive salary and benefits * Prime Plus membership * Coursera access for learning * personalised career paths with eVOLVE * internal mobility opportunities * hybrid work model Responsabilidades * Manage the strategic Prime research roadmap across lifecycle stages (acquisition, onboarding, engagement, adoption, retention) and prioritize studies aligning with growth, revenue, and experience. * Execute end-to-end generative, evaluative,



and mixed-methods research and synthesize findings with behavioral data and evidence into actionable insights. * Maintain an Evidence and Opportunity portfolio with source traceability and link research to execution and measurable results. * Coordinate Prime research demand and cross-functional dependencies; map end-to-end journey and remove silos; balance resource and CRM constraints; establish delivery plans and escalations. * Advise Product Directors and executives with clear, evidence-based recommendations; summarize trade-offs, risks, and limitations; regularly share priorities with leaders. * Lead team-wide CRM participant recruitment, manage workflows, incentives, privacy and sampling policies; maintain central roadmap and cross-team recruitment alignment; monitor metrics to improve CRM operations. * Build scalable Research Operations infrastructure (RACIs, SOPs, intake, templates); track metric

📌 Senior UX Researcher (Barcelona)
🏢 Edreams
📍 Barcelona