Overview In this role you will safeguard and improve data quality across Zurich’s global operations, supporting the Knowledge Operations team in a multinational insurance context. You will collaborate with stakeholders worldwide to ensure accurate data for decision-making and drive efficiency through data-driven improvement initiatives. You’ll gain exposure to end-to-end data flows, systems dependencies, and transformation projects that scale operations. This is a hands-on position that values curiosity, precision, and cross-country teamwork. Compensaciones / Beneficios * flexible working model * home office setup allowance * training programs (languages) * health insurance * life and accident insurance * retirement plan Responsabilidades * Support collection, review, and completion of General and Wording Capabilities data across Zurich’s global network * Review data for completeness, consistency, and accuracy; maintain audit trails * Foster collaboration with stakeholders across countries and central functions * Engage with countries, underwriting,



and project teams to finalize technical content and ensure alignment with standards * Support launch of new propositions by maintaining reference systems reflecting updated general wording * Maintain internal guidelines and standard operating procedures aligned with data management processes * Contribute to transformation and continuous improvement initiatives by identifying issues and supporting efficiency and quality improvements Requisitos principales * 1–2 years of experience in insurance, operations, data management, business administration, finance, or a related field * Bachelor’s degree in a related field * Interest in structured data and data quality across systems and processes * Advanced knowledge of Microsoft Excel; PowerPoint; familiarity with Power BI is a plus * Exposure to VBA for Excel, SQL, Python, and Qlik is an asset * Curiosity about end-to-end data flows and dependencies; impact on downstream reportin

📌 Knowledge Operations Specialist (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona