Overview In this role you drive after-sales sales growth across assigned regions by shaping service offerings and maintaining strong customer partnerships. You will work with regional and HQ teams to implement commercial strategies, aiming at service-related revenue, spare parts, upgrades, and training. You’ll address customer needs with tailored proposals and collaborate with engineering and operations to enhance the customer experience. This is a hands-on position that combines sales, service delivery, and cross-functional collaboration in a multinational setting. Compensaciones / Incentivos * base salary from EUR 46,400 * annual bonus up to 10% of base salary * additional benefits per company policy Responsabilidades * Implement and drive the Customer Service sales strategy to grow the assigned area * Meet or exceed budgeted sales targets for Spare Parts, Upgrades, Services and other After Sales lines * Identify new business opportunities and help develop innovative service products * Build and maintain relationships with customers, agents, distributors,



and internal stakeholders * Coordinate regional agents and direct customers throughout the sales process * Collaborate with technical teams to tailor commercial offers to customer needs * Deliver financial targets for field service, training, upgrades, and rebuild activities * Negotiate and manage SLAs, maintenance contracts, and related service agreements * Handle complex customer claims with a structured, service-oriented approach * Work with Engineering, Operations, OE Sales, and Project Management to improve products and customer experience * Ensure accurate reporting of sales activities, forecasts, and opportunities * Support continuous improvement via structured market and customer feedback Requisitos principales * Engineering degree in Mechanical Engineering * 4–5 years in a similar sales or customer service role with proven results * Knowledge of mechatronic systems and industrial machinery * Experience i

📌 Customer Service Sales Area Manager (Barcelona)
🏢 Volpak
📍 Barcelona