Overview As an Agentic Customer Success Manager at Qlik, you help drive retention and product adoption across a large customer portfolio. You’ll deploy automated, data-driven engagement programs to keep customers healthy and growing at scale. This role sits at the intersection of data, AI, and customer experience, enabling you to shape a scalable success model and improve outcomes for diverse customers. You’ll work in a fast-paced, technology-led environment with clear progression paths. Compensaciones / Ventajas * Career progression paths * Culture of innovation and collaboration * Flexible, international work environment * Corporate Responsibility programs * Change-the-world day * Personal development day Responsabilidades * Manage a large portfolio of customers, driving retention, renewals, and expansion through scalable, automated engagement programs * Analyze customer data and health signals to identify trends and at-risk accounts; design targeted interventions to boost engagement and reduce churn * Build and deliver scalable digital programs (onboarding journeys,



educational content, webinars, automated touchpoints) * Help customers increase adoption and value from Qlik’s cloud and client-managed products * Measure program effectiveness and refine engagement strategy to improve outcomes at scale Requisitos principales * 3-5 years of relevant experience in Customer Success, Account Management, or similar role * Working knowledge of SaaS products and comfort navigating data and analytics platforms * Strong analytical and problem-solving skills; ability to work independently in a fast-paced environment and build relationships across a large portfolio * Experience with Qlik products or comparable BI/analytics platforms is advantageous * Fluency in English; additional languages advantageous * Analytical mindset * Problem-solving * Independent working style * SaaS product experience * Data analytics understanding * BI/analytics platform familiarity (Qlik or simila

📌 Agentic Customer Success Manager (Barcelona)
🏢 Qliktech
📍 Barcelona