Overview As a KYC Analyst, you will help ensure smooth onboarding while upholding strong compliance. You’ll collaborate with FinCrime, Compliance and Operations to mitigate risk and maintain a great customer experience. You’ll review identities, manage a case queue, and perform periodic re-verifications to keep profiles current. This role fits into a fast-moving FinCrime Ops team that values initiative and practical problem-solving. Join a mission-driven environment focused on secure, scalable money movement. Compensaciones / Ventajas * Unlimited paid time off * Psychological support & mental health webinars * Flexible hybrid working system * Extended parental leave * Stock Option Plan * Meal vouchers Responsabilidades * Perform due diligence and document verification for new customers to enable onboarding * Review identity documents and assess eligibility using country-specific knowledge * Manage daily case queue to meet throughput, quality,



and SLA targets * Analyze profiles, identify red flags, and escalate high-risk cases to FinCrime * Assist customers via email during verification and activation process * Conduct periodic reviews and re-verifications in response to risk triggers * Triage potential matches in screening databases (PEP/sanctions/adverse media) to reduce false positives * Perform customer risk assessments to identify and evaluate potential risks Requisitos principales * 1+ year of experience in a similar KYC/FinCrime or customer support role * Experience in a high-volume, metrics-driven environment with targets * Direct AML/KYC procedures knowledge or training * English proficiency; Italian is a plus * problem-solver * teamwork * curiosity * KYC/AML procedures * due diligence * identity verification

📌 KYC Analyst (Barcelona)
🏢 Satispay
📍 Barcelona