Overview As Senior AI Business Analyst at Zurich/ServiZurich, you translate business needs into data specifications and serve as a bridge between business, data, and IT to embed AI into processes. You will collaborate with cross-functional teams to deploy AI-driven solutions that enhance operational effectiveness and risk decisions. You will monitor model performance, improve data quality and feature engineering, and uphold Responsible AI practices. This role supports Zurich’s data-driven transformation and innovation. Compensaciones / Beneficios * flexible working model * home office allowance * training programs (languages) * Health Insurance * Life and accident insurance * Retirement plan Responsabilidades * Translate business needs into clear data specifications with stakeholders * Adapt AI solutions and data schemas for country-specific requirements; configure prompts * Support new feature implementations for AI solutions * Maintain and extend data schemas to capture relevant data * Monitor accuracy and impact of AI models; collaborate on data quality and feature engineering * Align AI use with Responsible AI principles; drive continuous improvement * Bridge between business, data, and IT; provide user training and guidance on AI capabilities * Support AI adoption strategy and general best practices Requisitos principales * Bachelor’s degree in related disciplines to Insurance, Financial Services, Business Analytics * 10+ years of experience as Business Analyst, Insurance Operations or Data Analyst * Hands-on experience with AI enablement and LLMs or AI platforms * Structured business and data analysis skills with strong problem-solving * Open-minded, test-and-learn mindset * Excellent stakeholder engagement and communication * Proficiency in English and at least one additional language * stakeholder engagement * clear and proactive communication * collaboration across cross-functional teams * experience with LLMs or AI-driven platforms * data schemas design and

📌 Senior Insurance Business Analyst (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona