Overview As a Business Analyst, you will lead Salesforce initiatives from a business perspective, aligning technology with sales goals and driving data-driven insights. You’ll bridge stakeholders and tech teams to optimize sales processes and dashboards at Applus+ IDIADA. The role combines leadership, system implementation, and BI to deliver measurable improvements. This is a chance to shape how the organization leverages Salesforce and related data across the enterprise. Responsabilidades * Lead and mentor a small Salesforce team and coordinate project activities * Drive end-to-end Salesforce implementations and enhancements * Translate user needs and business objectives into Salesforce solutions with best-practice processes * Oversee data integration from Salesforce, SAP, and other tools to deliver insights * Define and monitor KPIs for sales operations and oversee dashboards and BI tooling * Manage data governance, quality,



and data cleansing across systems * Develop training materials and lead stakeholder-facing enablement sessions * Communicate findings and recommendations to management and cross-functional teams Requisitos principales * 5-7 years in business analysis with CRM focus and Salesforce implementation leadership * Deep knowledge of Salesforce, SAP integration, and enterprise BI tools * Experience with data mining, visualization, APIs, and system integrations * Proven track record leading teams and translating business needs into technical solutions * Strong analytical, problem-solving, and stakeholder management abilities * Excellent communication and proactive, solution-oriented mindset * leadership * analytical thinking * stakeholder management * Salesforce * SAP integration * enterprise BI tools

📌 Lead Business Analyst (Tarragona)
🏢 Applus IDIADA
📍 Tarragona