Overview In this role you own a defined portion of outbound orders from end to end, balancing automation with human judgment. You’ll operate across channels and export/import tracks, ensuring on-time delivery and cost control while continuously improving the system. You collaborate with cross-functional teams to meet service targets, optimize margins, and adapt to peaks with a flexible, automation-friendly mindset. This is an impactful position at a fast-growing luxury fashion brand centered on sustainability. Compensaciones / Beneficios * Culture of Freedom, Responsibility & Trust * Versátil Working Hours * Hybrid Work Model * Summer Hours * Exclusive Discounts * Creative Office Life Responsabilidades * Own a defined volume of outbound orders through the full sale-order cycle (delivery notes, invoicing, picking, fulfilment, shipping, delivery) * Maintain service targets (OTIF >95%, chargebacks 95%) and ensure compliance across channels * Manage export/import activities: select forwarders, negotiate rates,



oversee customs and global documentation * Control transport costs and validate freight invoices, raising disputes when needed * Track and report logistics KPIs (OTIF, SLAs, chargebacks); perform ad-hoc analyses for decisions * Monitor 3PL and carrier performance; liaise with forwarders, couriers, 3PL, accounting, and Ops * Handle exceptions with human-in-the-loop workflow and implement corrective actions; identify recurring issues to automate * Cross-train across regions and channels to handle peaks and transitions Requisitos principales * Bachelor degree or equivalent operational experience in supply chain or logistics * Experience in operational fulfilment, distribution, or freight/forwarder management, preferably in DTC, retail or fashion * Experience with international logistics (export/import, customs procedures, documentation) for the export/import track * Strong cost control skills with ability to validate freight billing and manage transport budget * Soli

📌 Operations & Supply Chain Specialist (Barcelona)
🏢 ALOHAS
📍 Barcelona