A leading integral customer-experience (BPO) company is growing its team in Benalmádena, Spain and is hiring for the role of Customer Advisor. You will support eCommerce customers with orders, enquiries and complaints. As a Dutch-speaking specialist you will be the friendly, professional voice of the company for its customers, handling contacts by phone, email and live chat. What you will do * Handle incoming customer contacts in Dutch by phone, email and live chat * Understand each customer's need and give accurate, complete answers using the right tools * Build trust through clear, friendly and professional communication * Document every interaction accurately in the company's systems * Contribute to your team's quality, productivity and customer-satisfaction targets What we are looking for * Native or fluent Dutch (C1+) and good English (B2+),



spoken and written * Excellent communication and active-listening skills * Good communication and problem-solving skills * Empathy, and the ability to stay calm under pressure while documenting every interaction accurately What we offer * Salary: €19,200 gross per year * Performance bonus of up to €1,800 gross per year Relocation support * Up to €500 reimbursement of documented relocation expenses (details shared during screening) Location, hours & start * Location: Benalmádena, Spain - on-site * Working hours: Monday-Friday, 09:00-18:00; plus 2 Saturdays per month * Start: As soon as possible #J-18808-Ljbffr

📌 Customer Advisor – Dutch (Benalmádena)
🏢 Bcrecruitment
📍 Benalmádena