Overview

Moncler is currently looking for a

Barcelona - Paseo de Gracia

As a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.

Overview

Moncler is currently looking for a Full-Time Client Advisor Manager to join the team of our boutique in Barcelona - Paseo de Gracia As a Client Advisor Manager you proactively lead successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience. You are accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.

Your Impact

BUSINESS

Sales

Engage with customers, understand their needs, recommend products, and drive transactions to increase revenue and ensure satisfaction.

Product Knowledge

Understand product features, benefits,



and applications to enhance sales and client experience.

KPI Management

Set, track, and optimize key performance indicators to measure and improve business effectiveness.

CLIENT

Clienteling

Build and maintain strong, personalized client relationships through attentive service and tailored recommendations to foster loyalty.

After-sales

Deliver excellent client service by handling returns, exchanges, and warranty claims while addressing feedback and promoting additional sales.

Client Experience

Provide exceptional service, promptly address concerns, offer personalized assistance, and maintain a welcoming atmosphere.

Client Development

Develop and execute the store’s client strategy, upgrading current clients, expanding the client base, and achieving long‑term clienteling goals.

PROCEDURES

System & Processes

Implement, maintain, and optimize store operations for seamless business workflows.

STORE I

📌 Client Advisor Manager (Barcelona)
🏢 Moncler
📍 Barcelona