Are you passionate about premium patient service, smooth organization, and clear communication? At mySkin, an international practice specializing in dermatology, laser medicine, and aesthetic medicine in Bendinat, Mallorca, we are looking for a dedicated full-time Patient Manager to become a permanent member of our team. Working alongside three specialized physicians, you will play a central role in guiding our international patients through every step of their visit, ensuring a seamless and welcoming practice experience on the island.
In this multifaceted role, you will oversee front-desk operations and patient relations with professionalism and care.
Key Responsibilities
- Warmly welcoming, checking in, and checking out patients at the clinic
- Coordinating and managing appointments across all communication channels
- Planning treatment schedules and structured treatment series
- Handling patient communication and organizing informational and consent documents
- Managing patient billing, invoices, and general administrative workflows
- Maintaining and updating digital patient records and CRM systems
- Advising patients on specialized skincare products and handling product sales
- Working in close collaboration with our doctors and specialized medical staff
Requirements
- Excellent spoken and written skills in German, English, and Spanish (all three languages are mandatory)
- Existing residence in Mallorca, accompanied by a valid NIE and Spanish social security number
- Strong computer proficiency and confidence working with modern digital tools and software
- Outstanding oral and written communication skills with a clear, positive approach
- Strong organizational talent, proactive initiative, and a polished, friendly demeanor
- Genuine enthusiasm for high-quality patient service and an interest in dermatology and aesthetic medicine
Benefits
- A modern, year-round workplace in Bendinat, Mallorca within an international and dedicated team
- Regulated working hou
📌 Patient Manager – Full-Time (Palma)
🏢 mySkin
📍 Palma