At ASTEK Iberia, we are looking for an experienced Business Analyst to join a leading client in the airline and aviation industry, contributing to innovative digital solutions within a large-scale customer service and digital transformation environment.
- Define and document business requirements, tasks, and product evolutions.
- Maintain and manage the product backlog, ensuring alignment with business objectives.
- Prioritise requirements and tasks based on business value and stakeholder needs.
- Define clear acceptance criteria to support successful delivery.
- Coordinate and support cross-functional teams throughout the product lifecycle.
- Provide a general vision of product evolution and ensure consistency across initiatives.
- Collaborate with technical and business stakeholders to translate business needs into actionable requirements.

Who are you?
- Proven experience as a Business Analyst in large-scale projects and Agile environments.
- Strong affinity with digital Front-end and API-based solutions.
- Ability to understand and analyse Architectural Decision Records (ADRs),



flow charts, and network diagrams.
- Experience working with backlog management and requirement prioritisation.
- Hands-on experience with Jira (Trackspace & Docspace) and Miro.
- Good understanding of Agile frameworks, particularly SAFe methodology.
- Strong communication and stakeholder management skills.
- Experience coordinating multidisciplinary teams and facilitating collaboration.
- Familiarity with Cognigy and Genesys environments.
- Very good command of English, both written and spoken.

Nice to have:
- Knowledge of standard login and authentication solutions.
- Knowledge of CRM ecosystems and SAMBA landscape.
- Experience in the airline, aviation, travel, or customer service industry.
- Exposure to system integrations and API-driven architectures.

Who are we?
Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Va

📌 Senior Business Analyst (Barcelona)
🏢 Astek
📍 Barcelona