Customer Experience Agent Location: Valencia, Spain
What We Offer At Maersk, we put you in the driver's seat of your own career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a general scale. With our presence in more than 130 countries, you'll have the opportunity to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. We invest in our people through innovative learning and development programs, competitive benefits, and a culture that celebrates collaboration, performance, and growth.
Key Responsibilities
- Manage and monitor the end-to-end shipment process.
- Coordinate with various stakeholders involved in shipment handling.
- Orchestrate the overall flow of end-to-end shipments.
- Deliver added value to customers by leveraging strong business knowledge and process understanding.
- Resolve queries from shippers, customers, Key