16 oct
|
Guesty
|
Barcelona
Experteer Overview
Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
As Email u0026amp; Lifecycle Operations Manager, you own the end-to-end lifecycle program across email, in-product experiences, SMS, and sales sequences to deliver cohesive journeys. You will build processes, infrastructure, and cross-team workflows, turning unstructured activity into repeatable, measurable projects. This role blends operations with hands-on execution, focusing on deliverability, data health, and impact on conversions and revenue. You’ll collaborate across teams to optimize campaigns, enable data-driven decisions, and leverage AI for efficiency. This is a build-and-fix role with clear ownership of outcomes.
Compensaciones / Incentivos
• Own the end-to-end email and lifecycle program (workflows, data, deliverability)
• Design and implement cross-channel journeys (email, Pendo in-product, SMS, sales sequences) for cohesive customer experience
• Lead campaign intake and delivery process across content, design,
and ops teams
• Build and manage complex HubSpot workflows (triggers, segmentation, QA)
• Maintain deliverability and database health (mailability, bounce hygiene, sender reputation, re-permissioning)
• Partner with BI to measure engagement and downstream revenue impact
• Utilize AI and automation to speed up, scale, and standardize processes
• Proactively identify opportunities to improve conversions, extend reach, and grow the marketable-contact base
Responsabilidades
• Deep HubSpot expertise (admin-level preferred) including workflows, lists, properties, subscription types, reporting
• Operations mindset with process design and tooling focus
• Ability to spot opportunities and convert them into impactful projects
• Holistic, cross-channel thinking for unified customer journeys
• Strong communication and stakeholder xghoner management; proactive risk signaling
• Business acumen an
📌 Email & Lifecycle Operations Manager (Barcelona)
🏢 Guesty
📍 Barcelona