Experteer Overview

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In this role you support client solutions within SLAs, focusing on configuration, installations, and break/fix activities. You will grow toward professional certifications while expanding your business knowledge. You collaborate with cross-functional teams to resolve technical issues and document standard procedures. This position offers hands-on problem solving with opportunities to lead on related technologies and presentations. You’ll contribute to a culture that values learning and client service.

Compensaciones / Incentivos
• Owns substantial portions of installations and break/fix incidents of low to medium complexity
• Takes responsibility for problem resolution and troubleshooting throughout the project lifecycle
• Escalates complex problems to relevant third parties
• Assists with documenting standard operating procedures for installations and fixes during ops handover




• Compiles and maintains project administration (time capture and stakeholder feedback)
• Conducts elementary presentations within the customer's organization
• Takes leadership from senior resources on relevant technologies according to specialization and best practice
• Performs other related tasks as required

Responsabilidades
• Developing project and administration abilities
• Understanding of technical design principles and compute layers
• Ability to understand project and administration processes
• Strong learning orientation
• Good verbal communication skills
• Client service orientation
• Hands-on proactive approach
• Knowledge of security concepts and application
• Ability to configure/manage security controls (SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots)
• Knowledge of log collection mechanisms (Syslog, log files, DB API)
• Security architecture knowledge
• ETL concepts and data processing at scale wi

📌 Senior Associate Security Technical Services Systems Integration Specialist (Barcelona)
🏢 Ntt Data
📍 Barcelona