David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca. This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island. Position: Operations & Customer Service Coordinator Location: Palma de Mallorca, Spain Model: On-site Employment type: B2B contract DUTIES AND RESPONSIBILITIES: - Clean, inspect and prepare complete golf club sets for each rental booking - Check every set contains the correct clubs, bags and accessories and is presented to a high standard - Coordinate and carry out equipment deliveries and collections at agreed customer locations - Manage reservations, scheduling, stock availability and equipment returns - Respond professionally to customer enquiries, calls and emails, resolving issues promptly - Track golf sets,



identify missing or damaged equipment and maintain accurate records - Take ownership of the daily workflow, ensuring all orders are ready and delivered on time - Help improve operational efficiency and the overall customer experience REQUIREMENTS: - Excellent spoken and written English - Strong organisational and time-management skills - Practical, hands-on approach, happy to clean, handle and transport golf equipment - Confident dealing with customers and coordinating multiple daily bookings - Good computer skills, including email and booking systems - Reliable, punctual and comfortable working independently - Full driving licence - Based in Palma de Mallorca or within reasonable commuting distance - Adaptable during busy golfing and holiday periods - Comfortable working as a self-employed contractor, invoicing for services Advantages - Spanish language skills - Knowledge of golf equip

📌 Operations & Customer Service Coordinator – Golf Club Rentals (Palma)
🏢 David Kennedy Recruitment
📍 Palma